Author: Brad Cleveland
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Customer Review: A Must-Read for call center professionals! I've been in the call center industry for over 6 years but the content of this book presented a lot of refreshing insigh... See here for more reviews and best prices
Author: Ken Blanchard
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Customer Review: High five is no jive High Five is a quick read. It is a good book for mentoring a team of supervisors.... See here for more reviews and best prices
Author: Warren Bennis
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Customer Review: Alot to think about (and later implement), with out too many words to read. Great examples of, and insight into the so called "great groups". This book is even more valuable once one start noticin... See here for more reviews and best prices
Author: Frank M. J. LaFasto
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Customer Review: 6,000 Team Members! 6,000 Team Members! 6,000 Team Members! I had this as a text book for an organizational leadership class at the master's degree level. The material is repetitiv... See here for more reviews and best prices
Author: Dave Ulrich
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Customer Review: A Simple Approach to Solving Complex Problems The GE Workout is a simple and straightforward process for solving problems. The brilliance of Workout is it is simple ... See here for more reviews and best prices
Author: Deborah Ancona
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Customer Review: A methodology for managing teams and projects. Years of research show that a team that focuses solely on internal team building is likely to fail. The "X-team" emphasi... See here for more reviews and best prices
Author: Peter S. Pande
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Customer Review: Practical Primer for those who are doing the project work This practical, description of how to successfully complete the basics and obtain significant results has been used by t... See here for more reviews and best prices
Author: Roger Fisher
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Customer Review: Great book on leadership I recently bought this book from Amazon and really liked it. The book breaks down the leadership process and helps the r... See here for more reviews and best prices
Author: Howard M. Guttman
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Customer Review: Very insightful look at the mechanics of high-performance business teams I used to think that it was impossible to create a high performing business team. My thinking was guided by the old axi... See here for more reviews and best prices
Author: Blair Singer
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Customer Review: Since Everyone is on a Team - Read this book I read this book initially with a focus on Business Team Building. I found it it simple and straightforward. I learned... See here for more reviews and best prices
