Author: Rajesh K. Tyagi
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Customer Review: A great read for those involved in enhancing business performance The Service Scorecard comprehensively explores the service environment and how performance measurement framework needs t... See here for more reviews and best prices
Author: Inc. Oliver Wight International
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Customer Review: Beware -- the Other Reviewer works for them Good reference book - shouldn't be shilled by employees...... See here for more reviews and best prices
Author: Ray Tricker
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Customer Review: ISO9001 Implementation Guide We are a small LLC corporation, a medical device testing lab, and have found Mr. Tricker's book to be quite straightforw... See here for more reviews and best prices
Author: T.R. Warren
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Customer Review: The Memory Jogger Very good book; great when you are on the go and need a fast reference. Recommended for people stuying Busine... See here for more reviews and best prices
Author: Inc. Oliver Wight International
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Customer Review: Business Excellence update This updated sixth version greatest plus is the extended focus to encompass the ALL business processes. This... See here for more reviews and best prices
Author: Nikkan Kogyo Shimbun, Ltd.
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Customer Review: Poka Yoke is Not Magic, just a whole bunch of common sense I am an engineer and this book provides and excellent source of eary to read pictures and case studies. This is a must ... See here for more reviews and best prices
