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Books - Total-Quality-Management

Six Sigma for Managers (Mcgraw-Hill Professional Education) Six Sigma for Managers (Mcgraw-Hill Professional Education)

Author: Greg Brue
Availability: Usually ships in 24 hours
Customer Rating 3.0 out of 5 stars

Price: $7.95

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Customer Review:
A Simplistic Overview
I picked the book off a manager's shelf to get an overview and fill some time. It does give an overview if one just acc... See here for more reviews and best prices

What Is Total Quality Control?: The Japanese Way (Business Management) What Is Total Quality Control?: The Japanese Way (Business Management)

Author: Kaoru Ishikawa
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Customer Rating 5.0 out of 5 stars

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Customer Review:
Quality Guru - leading Japanese contributor to quality management.
This was the first book I read on quality a long time ago and stills on my bookshelf.

Ishikawa in... See here for more reviews and best prices

House of Quality (QFD) in a Minute, Second Edition House of Quality (QFD) in a Minute, Second Edition

Author: Christian N. Madu
Availability: In stock soon. Order now to get in line. First come, first served.
Customer Rating  out of 5 stars

Price: $27.26

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Customer Review:
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Six Sigma for the Next Millennium: A CSSBB Guidebook Six Sigma for the Next Millennium: A CSSBB Guidebook

Author: Kim H. Pries
Availability: In stock soon. Order now to get in line. First come, first served.
Customer Rating 4.5 out of 5 stars

Price: $63.00

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Customer Review:
A CSSBB Guidebook Review
People,

In my opinion this book is realist with it purpose, it is just a guidebook, a good ref... See here for more reviews and best prices

Monitoring, Measuring, & Managing Customer Service Monitoring, Measuring, & Managing Customer Service

Author: Gary S., PhD Goodman
Availability: Usually ships in 24 hours
Customer Rating 3.0 out of 5 stars

Price: $32.00

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Customer Review:
Book is great, but don't order from Amazon.
This is a great book. I'm using it for research for a work related project and it has helped orient the team on the vari... See here for more reviews and best prices

The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition

Author: J. P. Russell
Availability: Usually ships in 24 hours
Customer Rating 3.0 out of 5 stars

Price: $23.10

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Customer Review:
Internal Auditor manual
The audit methods are acceptable to be implemented in an audit, but the manual needs to have more tools or checklist for... See here for more reviews and best prices

HPI Essentials HPI Essentials

Author: George Piskurich
Availability: Usually ships in 24 hours
Customer Rating 4.5 out of 5 stars

Price: $30.56

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Customer Review:
HPI essentials review
The text is good as an overview, and provides specifics regarding HPI, but it does not go enough in depth. It is a good ... See here for more reviews and best prices

The Management Compass (Ama Management Briefing) The Management Compass (Ama Management Briefing)

Author: Michele L. Bechtell
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Customer Rating 3.5 out of 5 stars

Price:

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Customer Review:
A concise, practical introduction to Hoshin Planning
If you don't need to know about Hoshin Planning, don't read this book; if you do, you will find it mercifully short. I w... See here for more reviews and best prices

Statistical Quality Control (McGraw-Hill Series in Industrial Engineering and Management) Statistical Quality Control (McGraw-Hill Series in Industrial Engineering and Management)

Author: Eugene Grant
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Customer Rating 3.5 out of 5 stars

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Customer Review:
the book that started it all, price insane
5 star for the book. 1 star for the price.
This can be considered THE classic on the subject. It is also wel... See here for more reviews and best prices

Service Design for Six Sigma: A Roadmap for Excellence Service Design for Six Sigma: A Roadmap for Excellence

Author: Basem El-Haik
Availability: Usually ships in 24 hours
Customer Rating 5.0 out of 5 stars

Price: $80.76

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Customer Review:
Great Reference!
Great reference for Service Design for Six Sigma. Dr El-Haik and Mr. Roy have done a beautiful job of clearly outlining... See here for more reviews and best prices

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