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Books - Total-Quality-Management

Total Quality Management: The route to improving performance Total Quality Management: The route to improving performance

Author: John S Oakland
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The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The Asq ... Division Economies of Quality Book Series) The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The Asq ... Division Economies of Quality Book Series)

Author: Patrick L. Townsend
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Customer Rating 3.0 out of 5 stars

Price: $21.46

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40% less pages than offered
I've not read yet, but note that you are paying this price for a book with only 77 pages (not the 125 that you see in th... See here for more reviews and best prices

Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press) Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

Author: James Teboul
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Customer Rating 3.0 out of 5 stars

Price: $34.00

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Services
There is not a whole lot in this book that you probably do not already intuitively know. ... See here for more reviews and best prices

Principles of Total Quality, Third Edition Principles of Total Quality, Third Edition

Author: Vincent K. Omachonu
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Customer Rating 5.0 out of 5 stars

Price: $69.95

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Buy the Book - Skip the Class
This book is a college text, for sure, but it is easily read and understood without enrolling for the course. I would r... See here for more reviews and best prices

Designing Organizations for High Performance (Addison-Wesley Series on Organization Development) Designing Organizations for High Performance (Addison-Wesley Series on Organization Development)

Author: David P. Hanna
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Customer Rating 4.5 out of 5 stars

Price: $34.00

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A good primer and introduction to concepts in ODD.
This is not an end all be all book, but it provides very good insight into ODD and design of teams. It is easy to read a... See here for more reviews and best prices

Handbook of Services Marketing and Management Handbook of Services Marketing and Management

Author: Kaoru Ishikawa
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Price: $69.50

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What Is Total Quality Control?: The Japanese Way (Business Management) What Is Total Quality Control?: The Japanese Way (Business Management)

Author: Kaoru Ishikawa
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Customer Rating 5.0 out of 5 stars

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Quality Guru - leading Japanese contributor to quality management.
This was the first book I read on quality a long time ago and stills on my bookshelf.

Ishikawa in... See here for more reviews and best prices

Sailing Through Six Sigma - Book & CD Set Sailing Through Six Sigma - Book & CD Set

Author: J. P. Russell
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Customer Rating 4.5 out of 5 stars

Price: $25.95

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Cutting through the Six Sigma hype
Michael Brassard and Diane Ritter have a gift for communicating important stuff in plain English. It's a rare gift in th... See here for more reviews and best prices

The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition

Author: J. P. Russell
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Customer Rating 3.0 out of 5 stars

Price: $23.10

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Internal Auditor manual
The audit methods are acceptable to be implemented in an audit, but the manual needs to have more tools or checklist for... See here for more reviews and best prices

The Certified HACCP Auditor Handbook The Certified HACCP Auditor Handbook

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Price: $82.69

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