Editorial Review:
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Customer Reviews
Average Customer Rating: 
very useful  2008-01-17
Very useful indeed. It covers all aspects of KM and gives smart tips for the how-to-do part. Also it suggests very useful web links. I love the down-to-earth, simple, practical approach. No idiot may write this book.
KM is not for dummies or idiots  2007-08-25
I have been reviewing the literature of Knowledge Management (KM) for over a year. I am surprised how much is written about KM, but how little it is employed in the workplace, learning place, and government. The Complete Guide is a fine introduction--even though it is five years old, providing the core concepts and a well-rounded Glossary of KM.
Now, if we could only get the decision-makers to collaborate with us fire-starters and implement KM, we wouldn't be idiots for lack of access to knowledge resources.
A good introductory overview of the subject 2007-03-09
As the title indicates, this is a basic introduction to the topic of Knowlege Management (KM). For that purpose it does a good job of covering the subject and providing a basic outline for planning your own KM implementation in your organization. It's not "the only book you'll need" to implement KM, nor does it claim to be, although more details on references would be a good addition for those going on to the next level.
The Complete Idiot's Guide to Knowledge Management 2006-11-10
An excellent book for novices and those wanting to start KM activities in a go. Simple and easy to read and very well structured.
Excellent grounding in knowledge management theory and practice! 2005-12-30
Melissie is a wonderful person, a great writer, and a very knowledgeable knowledge management expert.
Her writing is engaging without being patronizing or overly complex. She provides a wonderful overview of a number of different knowledge management practices. This was one of my most-thumbed-through books when I was first learning about knowledge management (having been asked to lead a brand-new knowledge management department, I had to come up to speed fast!).
I highly recommend this book for anyone who's getting started in the field and wants to learn more, as well as anyone in any field who wants an overview of what knowledge management is all about.
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