Coaching for Improved Work Performance, Revised Edition
Coaching for Improved Work Performance, Revised Edition
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Manufacturer: McGraw-Hill
Author: Ferdinand F. Fournies
Binding: Paperback
Publication Date: 1999-11-15
Publisher: McGraw-Hill
Label: McGraw-Hill
Number Of Pages: 240 Features:
Editorial Review:
Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years. In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for! Cached date: AWS Called=true You may also be interested in these products:
Most All-Around Helpful "How to Manage" Book Ever 2008-08-03 I have been an organizational effectiveness consultant for 23 years. Mr. Fournies book is the most practical, down-to-earth, make-it-happen book on effective performance management I have ever found. He makes clear the differences between performance management, presumed "people management," and leadership. If you wish to lift the performance of your team and you are committed to communicating in a way that produces results through others, this book is the best.
Must Have.... 2008-01-22 As a certified Life Coach and State Farm Agent this book is a MUST HAVE for any leader who wants to understand and improve workplace performance. Buy it already!
Anyone who supervises employees can find wisdom in this book 2007-11-15 As a management consultant and trainer, I have been using this book as the basis for leadership development as well as 1:1 coaching with supervisors and managers for about five years. Fournies articulates a philosophical approach and provides practical tools and processes to enhance performance communication and improve working relationships with with employees at all levels, and his book is an easy read for busy professionals. This is one of the most useful and "used" books in my library - I couldn't recommend more highly.
A valuable reference on an important skill 2007-09-02 This is an excellent book on coaching. You will read other views here to the contrary, but that is largely due to the many interpretations of the word "coaching." My primary focus is coaching managers and salespeople in a highly demanding, very technical field. There are many useful and effective tools presented in Fournies' work. Not everything will be applicable in every situation, but this book will give you many ideas for respectful, empathic coaching. If you are a "life coach" or a "mentor" you may prefer other techniques, but you'll still find some good advice here. Looking for achievement and opportunities to provide reinforcement can hardly be considered bad advice. Many managers simply don't know how to make the transition from technical expert or great performer to someone responsible for the performance of others. Fournies gives some valuable tips on doing so.
My recommendation is to read several books on coaching, beginning with John Whitmore's 3rd edition of Coaching for Performance. If you coach salespeople, also read Managing Major Sales by Rackham and Ruff. And if you are coaching others, read Emotional Intelligence by Daniel Goleman; coaching others requires, first and foremost, self-awareness, self-regulation, and empathy. Goleman's book will raise awareness of the importance of these qualities in business and in life.
Great Handbook for New Managers 2007-04-03 I have been a sales manager for 10 years. In that time I have read close to 100 books on management and leadership. this is one of my favorites. It is an easy read, it makes solid points and it provides clear direction on what a manager needs to do to help get the most out of their people. I highly recommend this book.
2008-08-03
2007-09-02