Quality Management Demystified

Quality Management Demystified

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Manufacturer: McGraw-Hill Professional
Author: Sid Kemp
Binding: Paperback
Publication Date: 2005-12-12
Publisher: McGraw-Hill Professional
Label: McGraw-Hill Professional
Number Of Pages: 320
Features:

Editorial Review:

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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Customer Reviews
Average Customer Rating:

A great book on Quality Management

2006-03-31
This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards. It's written in a down-to-earth manner and is extremely easy to read. Overall - an excellent buy!