Editorial Review:
This book prepares readers for the challenge of integrating the technology resource. In order to understand the industry today, one must understand the ways companies align, partner, and communicate through technology to grow their business. Managing the Information Technology Resource presents a set of powerful tools to ensure users' understanding of the strategies, tactics, and operational endeavors CIO's employ to assimilate technologies across the firm. ¿Examples in Action¿ boxes highlight real-world company examples in each chapter, lending a practical feel to the book so readers can see how this material relates to the actual workforce. Seven sections illustrate the critical topics inherent to IT in today's firm—Alignment, Partnership, Technology, Human Resources, Governance, Communications, and Metrics. Emphasis is placed on the tactical and operational role of the CIO. For anyone involved with IT in a company.
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Customer Reviews
Average Customer Rating: 
A Valuable Reference  2008-08-21
Luftman applies standard leadership theory and concepts to managing information technology. Well worth the price!
Poor at best  2005-02-09
I agree with J.Boot's review - it is obvious that another reviewer on this page is completely biased. Maybe it was their way of getting 'brownie points' for a better grade. ;)
As for the book, the explainations aren't very good, the illustrations confuse the subject, and overall it is a dry, slow read. I think the same regarding the 'Align in the Sand' book, too. The subject matter seems to jump around with little thought to flow, and the overall theme regarding IT/business alignment is a bit too utopian and unrealistic.
A Big Yawner  2004-09-20
The other review of this book is obviously biased, since he studied under the author. This book is dry, poorly formatted, and has terrible illustrations/tables/figures.
For example, the author's discussion of Strategic Alignment Maturity starts off with a figure describing different levels of maturity (okay), followed by text that repeats what the figure shows (uh, okay), followed by MORE figures that expand on the first figure. ??? This is really poor presentation of information.
I bought it for $60 (not cover price of $130) and am disappointed. Frankly, Dilbert does a better job of explaining IT management.
A must read!! 2004-03-01
I got a lot out of the book and found it extremly helpful in my career. So many items can be taken directly from the book and applied to your job.I was lucky enough to study under Dr. Luftman during the fall of 2003 at Stevens Insititute of Technology in NJ. Dr. Luftman is very insightful and truly understands the needs for aligning Business and IT. Dr. Luftman engages on a regular basis all of the top CIOs in the NYC market. Besides this book, I recommend Dr. Luftmans other book "Align in the Sand". Another great work. I guarantee after reading the book you will truly understand what it takes to make your IT group a Value Center rather than a Cost center.
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