Editorial Review:
For the introductory Operations Management course, at both the undergraduate and graduate level. This classic text blends the latest in strategic issues with proven analytic techniques. This text has always offered a wealth of interesting examples to engage students and bring Operations Management to life. This sixth addition adds an increased emphasis on processes, to provide linkage between operational issues, as well as new problem-solving software and a website with innovative internet resources.
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Customer Reviews
Average Customer Rating: 
Didn't recive book  2008-09-28
Never received book, but Woody's Books was very helpful despite not getting me the book.
Operations Management 2008-01-07
I wish I had known this book was the international version. I was not able to use it for the class.
Great Condition and shipped in time  2007-09-24
Book was in great condition as the book seller said and it arrive earlier then I expected. I would buy books from this person again!
Great condition 2007-09-24
The book arrived in excellent condition. It took a little longer than I expected for delivery - over 2 weeks but did arrive the day before the first class! Good price also.
very good 2005-10-02
The item was sent quickly and in good condition. I am happy with the service.
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