Editorial Review:
This book blends the latest in strategic OM issues with proven analytic techniques. While maintaining its perspective on the big picture and the strategic importance of operations, this edition shifts its overall approach to a process orientation–both service and manufacturing. Industrial Engineers and Production and Operations Managers. Cached date: AWS Called=true
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Customer Reviews
Average Customer Rating: 
Operations Management 2008-01-07 I wish I had known this book was the international version. I was not able to use it for the class.
Great condition 2007-09-24 The book arrived in excellent condition. It took a little longer than I expected for delivery - over 2 weeks but did arrive the day before the first class! Good price also.
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