Editorial Review:
*Dr. W. Edwards Deming, the legendary master of managing for quality whose techniques helped propel Japan into its postwar economic boom, delivered his management message in the form of four-day seminars. Now you can experience the wisdom of his seminars with this unique book. *Reviewed in detail by Dr. Deming himself before his recent death, Four Days with Dr. Deming compiles and summarizes the essence of his seminars in a remarkably entertaining and easy-to-absorb style. Through the voices of Dr. Deming, the authors, and a company executive, you will learn about the problems with prevailing management systems that focus on such short-term strategies as quotas and management by results. You will discover how to move beyond these counterproductive strategies to achieve true cooperation, process improvement, and long-term productivity. *The book includes Dr. Deming's most recent thinking on the System of Profound Knowledge, as well as purchasing strategies, cross-functional teams, alternatives to quotas, operational definitions, and systems of measurement. The unique one-concept-per-page visual format allows you to absorb complex material quickly, and the real-life examples make Dr. Deming's message concrete and usable.
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Customer Reviews
Average Customer Rating: 
important information in here, anoying way to deliver it  2006-11-13
Used the book in Organizational Theory. It is an easy ready, lots of pictures and charts, very interesting information contained within, however delivery can be anoying. The executive's voice is always talking to himself and appears to never have done anything right. its audience is for people who know what MBO and TQM stand for, however even if you dont its got great information contained within. 200 or so pages, very easy read .
Very Practical and Revealing on Quality Management 2001-09-04
A definite read for the person who needs to know the practical issues about Quality Management.
Ideal introduction to Deming's approach to management 1999-04-11
One of few books about Deming actually endorsed by Deming himself - "It is a pleasure to commend this book to anyone for easy reading of the principles of management..." (Foreword). A step-by-step, practical introduction to the basics of Deming's management philosophy, far easier to read than Deming's own books, but not attempting to reach the depth of the system of profound knowledge outlined in "The New Economics." Of particular use to managers and students in understanding Deming, and to educators in preparing several famous demonstrations, including the Red Bead Experiment and the Funnel Experiment, with ample illustrations. This is not a lecture, but a self-paced "fun" substitute for "the real thing" (Deming's four-day seminars). Highly recommended.
A must read for Deming Devotees 1997-11-08
This book is unique. It has a format that shows f three levels of the Deming philosophy. It deliniates the viewpoint of the man who led those amazing seminars, It brings the subject to earth with a narrative, and it supplies the wonder of a first-time participant. This is the book I give my students when they ask what Dr Deming was like.
Quick breezy book reviewing the basics of a four day seminar 1996-10-14
Authors take the reader through a typical fourday Deming seminar. They lead a reader thru aseminar through the eyes of an executive and the authors add their comments. Portions of Deming's seminar are legendary and the authors make you believe you're there for the marble test. Deming had approved this book and one of the authors had been a facilitator for a number of Deming led seminars. If you want an easy introduction to statistical control, this is the book for you!
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