Editorial Review:
In today's highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that through logistic efficiency and effective managment of the supply chain both cost reduction and service enhancement can be achieved. The goal of supply chain management is to link the marketplace, the distribution network, the manufacturing process and the procurement activity in such a way that customers are serviced at higher levels and yet at a lower total cost. In this book, Martin Christopher discusses the role of logistics in achieving these goals. He outines the role of logistics in using service levels to segment markets, exploring approriate measures to assess logistics productivity and service performance. This practical guide provides information on auditing logistic systems and describes how greater responsiveness in the supply chain can be achieved through lead time reduction.
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Customer Reviews
Average Customer Rating: 
Usefull overview of Supply Chain  2008-11-30
This book provides a very good overall review of basic Supply Chain functions, the linkage between them and some tactical precepts. The focus is higher level strategy. It helps the reader develop a fuller understanding of the discipline; it is an easy read and is well worth the time. Note that it does not focus heavily on any area; such as, materials management, distribution design, etc. Also, it does not guide you in developing a company strategy.
Martin Christopher Can't Do Math  2008-11-02
Page 60: "20% of customers buying 20% of the products = 4% of all customer/product transactions"
There are some glaring errors here:
1. The general rule is, 20% of customers give you 80% of your business.
2. Christopher asserts that 20% of customers purchase 20% of your products, then it stands to reason that the other 80% of your customers give you the other 80%.
3. If these 20% of customers give 4% of all customer/product transactions, do the other 80% of your customers give 96%? Obviously not!
There are MORE errors.
Over the top 2008-04-25
This book by Martin Christopher, is one of the better if not among the best books on supply chain management. Written by Professor Martin Christopher of the Cranfield School of Management, the book deals particularly with best practices in supply chain management in the current era of globalization. Responsiveness, reliability and relationships are the basis for successful logistics and supply chain management. Strategies like Just-In-Time (JIT), Lean and Agile thinking are reviewed, and last not least, there is a very solid chapter on supply chain risk, which is what interested me in particular. That chapter alone is worth buying the book.
Boring book 2007-06-10
Keeps repeating the same things over and over using different words. Very boring and nothing new to learn.
Modern logistics - an executive summary 2007-02-08
After reading various textbooks on logistics, quantitative analysis and strategy, this book was very refreshing, in large part from the fact that it is a short and non-technical book. The title of my review says it all, this book is summary for busy people wanting to get som insights into what is going on in logistics and organizational theory . I got through the book in two readings, which is a very valuable aspect for busy people.
Still, despite being brief, it touches on most important aspects, and points you to further areas of importance if what you read here makes you want to change things in your organization.
So: Not technical, easy read, 4 stars instead of 5 because it is too brief to be truly useful for those that actually want to learn the subject-matter.
PS: The printing I recieved was a defect, pages 247 to 278 missing (Replaced by duplicate pages 215-246), ust watch out for that.
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