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Quality and Performance Excellence: Management, Organization, and Strategy
Quality and Performance Excellence: Management, Organization, and Strategy

Quality and Performance Excellence: Management, Organization, and Strategy

List Price: $101.95
Our Price: $75.75
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Manufacturer: South-Western College Pub
Author: James R. Evans
Binding: Paperback
Publication Date: 2007-03-12
Publisher: South-Western College Pub
Label: South-Western College Pub
Number Of Pages: 512
Features:
Editorial Review:
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
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Customer Reviews
Average Customer Rating: 5.0

Better than the bookstore 2008-02-10
Found this on Amazon after pricing at my college bookstore. Book arrived still in original shrink wrap, and even with shipping I saved over $30. Very nice to do business with. Promptly answered my emails.


Good Product 2007-12-18
This book is very good. The sender send to me very quickly and I have no problem within. Thanks Amazon!