Editorial Review:
A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis approaches, it analyzes an organization's overall performance in four regards: financial analysis, customer service, productivity and internal analysis, and employee growth and satisfaction. Balanced Scorecard Strategy For Dummies breaks down the basics of Balanced Scorecard in simple language with practical, Dummies-style guidance on getting it done. This book covers all the basics of Balanced Scorecard for busy executives and managers-and does it without the high price tag of most professional level Balanced Scorecard guides.
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Customer Reviews
Average Customer Rating: 
A good start point in the subject area 2008-01-24
I was a little disappointed with this book. This is an overview book of the subject area which cover the 4 legs quite well. I learned a handful of things I didn't know. If you don't know much about the area, this is a good starting book. Once you've read this book; if you are still interested you will probably want a book on consulting case studies where technique was applied. I don't know of such a book, but I'm looking!
Not as good as expected  2008-01-02
I eagerly waited for the Dummies version of the Balanced Scorecard, after using the model for several years and studying several books on the subject. Unfortunately, I found it badly organized. I would have liked to see a suggested process for developing the scorecard, including who should be involved and at what level in the organization. I also think the authors included information that wasn't directly related to the BSC and is better covered in other resources, such as a one page discussion of customer focus groups that was too short to add any value.
I'd like to hear from anyone who has read this book and actually tried to use it to build or improve a scorecard.
Hitting the Jackpot  2007-09-11
How can you improve on something that you can't measure? This book provides all the simple answers needed for those of us who place a value on measuring and tracking business performance. It's been a long wait to find an author who can take the mystery out of "Balanced Scorecards". Thank You!
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