Editorial Review:
Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations: Standard Company * Quality is expensive * Defects are caused by workers * Buy at lowest cost * Fear and reward are proper ways to motivate * Play one supplier off against another Deming Company * Quality leads to lower costs * Most defects are caused by the system * Buy from vendors committed to quality * Fear leads to disaster * Work with suppliers
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Customer Reviews
Average Customer Rating: 
Good book on Deming's teachings.  2008-03-26
This book is a very good introduction to Deming's teachings. It is filled will examples to drive points home.
I bought two of them and gave them to business associates.
Pure Leadership 2007-10-04
This should be required reading for anyone in a leadership position. Dr. Deming is the "father" of the Japanese business revolution that took place after WWII.
Timothy Kendrick Author-PTSD: Pathways Through the Secret Door
Useful Book 2006-05-26
This is a good that has stood the test of time that is very useful for those who need a gentle introduction to Total Quality Management. Although the book is about 15 years old with some rather dated examples, the message it gives is still relevant and important.
The book written in plain language that focus on the essential quality and productivity message without statistical abstractions, which make it easily understandable to a wide readership. Those readers that have not read Deming's "Out of the Crisis" or Mary Walton's "Deming Management Method" will benefit the most from reading this book.
Quality in the writing, Quality out of the information 2005-08-15
Mr. Aguayo writes as one who studies the efforts to produce quality, from an MBA, trained in the field, to view and review the management training in the US with that taught to the Japanese by Deming. His insightful examples and comparisons are invaluable to the reader, in furthering our understanding for the need to improve quality. Quality not as a product, but as a means and total way of life.
One of the top achievements in the XX Century! 2004-12-05
The Quality is far beyond a simple theory. It is a vision of the life and how it must be lived .
There is a powerful statement of the Samurai code : Do not make anything useless.
And this is the way you get close mre and more to the essential doctrine and quality philosophy .
Deming was a pioneer in this sense, because he knew to establish patterns of behavior and systematic direction for an issue that mostly of the real artists own in his inner world .
His reading is absolutely recommended for any kind of reader .
And his presence must be a perpetuum mobile for the management no matter your discipline field is!
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