Editorial Review:
This practical, hands-on tutorial expertly builds your skills with Microsoft Office Outlook 2003—one step at a time! With STEP BY STEP, you work at your own pace through easy-to-follow lessons and practice exercises to learn exactly the tools and techniques you need. Master the fundamentals of setting up and managing your e-mail messages, calendar, contacts, and tasks; discover how to organize, personalize, and add rich formatting to e-mail messages; schedule meetings; share your calendar over the Web; work from remote locations, and more. The book also helps you prepare for the Microsoft Office Specialist exam and makes a great on-the-job desk reference. The companion CD includes practice files you can use as you learn, as well as the Microsoft Office System Reference pack, which contains templates and clip art, an eBook of Step by Step, and four other eBooks: the Microsoft Office System Quick Reference; the Insider’s Guide to Microsoft Office OneNote 2003; the Microsoft Computer Dictionary, Fifth Edition; and Introducing the Tablet PC. Designed for beginner and intermediate level users, STEP BY STEP puts you in charge of developing the skills you need, exactly when you need them!
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Customer Reviews
Average Customer Rating: 
Great resource  2008-05-26
I bought the book for a training that I was conducting. It was an excellent resource. In fact, I am now using the entire series of Step by Step for all the Office products that I am training. Very simple to use as a teaching tool and even better as a desktop resource for looking up something on your own.
Great study material 2008-04-14
This book tells you exactly what you need to know for the exam. I was able to concentrate on the proper information without worry. I passed the exam first time :D
Great Book 2007-09-18
I was having a hard time understanding all the things I could do with Outlook 2003 so I stayed with Outlook Express. Because of this book, I am now an avid user of Outlook 2003. If your new to Outlook and want to learn all about it, I recommend this book.
Microsoft Office Outlook 2003 Step by Step 2007-08-13
Microsoft Office Outlook 2003 Step by Step
This book is perfect for the new user of Outlook 2003 and also provides the ideal reference and reminder for existing users.
Microsoft Office Outlook 2003 Step by Step  2007-01-10
It was very disappointing to purchase a book with a cd that could not be loaded on my computer. Something is wrong with it. Unfortunately, I have been very busy - too busy to bother with the lengthy process of attempting to get it replaced!
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