Editorial Review:
Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.
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Customer Reviews
Average Customer Rating: 
A lot of Mediation Theory 2008-10-02
I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.
Detailed and theoretical  2006-03-25
As a beginning mediator, I found this book very detailed and theoretical. I am sure that I will return to it again and again as I gain experience. I found "Basic Skills for the New Mediator (2d edition)" by Allan H. Goodman to provide a quicker and more practical overview. When used together, I believe both books are a good basis for the practicing mediator.
Great.  2005-10-01
This book was great and exactly how it was described in the review. I received it at a fast pace.
Thanks.
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