Editorial Review:
The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
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Customer Reviews
Average Customer Rating: 
Great read for the novice facilitator  2008-09-22
The secrets of facilitation is a great account of what experienced facilitators should already know. I did not find the book to possess any new secrets or tricks of the trade, however, it is a must read for the novice facilitator.
Facilitation Results 2008-01-14
A great book for those engaged in facilitation. It is well written and easy to understand. It is one of the better books I've found on the topic. The reason for 4 start instead of 5 is the price of the book. Books that would compliment this are "Leading Through Collaboration" and Leading Groups to Solutions: A Practical Guide for Facilitators and Team Members
SMART Facilitation - A very good read 2007-07-24
Well written -- brief and to the point. Valuable even if you only read the first and last chapters. If you think you want to work on Facilitation skills -- get this book!
Good book to teach facilitation techniques 2007-05-25
This book starts with good real time situations to describe the common problems in facilitation and how to overcome them. It helps both beginners and serious facilitators. Through a series of real life examples it teaches the best practices for effective facilitation.
An Excellent Resource! 2007-02-12
I am the Principal of Cohesion Inc, a marketing & business consulting organization, and also a part-time course director in the marketing faculty of the Schulich School of Business, York University in Toronto, Canada.
Facilitation is an important part of my work and teaching, and as such I regularly review literature on this subject to discover new insights and techniques with which to experiment.
Whether you are new to facilitation or already an experienced practitioner, this book will serve as an excellent resource to build your skills in this area.
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