Editorial Review:
This book presents each of Deming's 14 Points, offering analysis and explanations based on years of study with Dr. Deming. As a former senior executive at Ford, Scherkenbach offers his insight in guiding that company's drive to make the 14 Points part of corporate life. Cached date: AWS Called=true
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Customer Reviews
Average Customer Rating: 
Good Summary 2000-07-04 This was a good summary for busy managers. It covers the major ideas in a quick to read format.
Author has a newer book 1997-06-05 This book is a very good summary of The Fourteen Points, developed by W. Edwards Deming. However, William W. Scherkenbach has a newer book that actually comments on many portions of Deming's work and gives excellent information on how to implement these ideas in your company. The title of this newer book is "Deming's Road to Continual Improvement," published by SPC Press
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