Editorial Review:
Now get a great book with an electronic version! Sailing Through Six Sigma is the most user-friendly and comprehensive guide for implementing the Six Sigma performance improvement process. By the same authors of The Memory Jogger(tm) series, this book AND e-book(CD-ROM) set brings both the "Art" and "Science" of Six Sigma and is a great "how-to" book: "How managers can implement it to improve their organization" AND "How teams can improve processes using the DMAIC model." Use it as a training guide, course pre-reader, or handy desktop and computer reference source. The e-book includes everything in the book PLUS has "active" hyperlinks to hundreds of pages of additional resources, definitions, construction steps and examples that allow the reader to dig deeper into information that's comprehensive, yet user-friendly.
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Customer Reviews
Average Customer Rating: 
Cutting through the Six Sigma hype  2004-01-15
Michael Brassard and Diane Ritter have a gift for communicating important stuff in plain English. It's a rare gift in the Six Sigma world, and one that's been sorely needed. If you are wondering what Six Sigma is about, and it you want to use its ideas to make good changes in your organization, this book will help.
Simplicity: Six Sigma for the rest of us.. 2004-01-14
Thank you for creating this reference for those of us who have to do real work. The resources at most of our finger tips is often a pile of 3 ring binders and reams of training documents. This handy reference makes it easy to pick the right tool and approach - especially in a pinch.It's the kind of publication we've come to expect from the authors of the Memory Jogger - thanks Mr. Brassard and Ms. Ritter!
A wonderful & powerful resource for Six Sigma practitioners  2003-04-25
In my review of the original book (sans CD), I wrote about how wonderful and alive the book itself is. The book - CD/E-book combo kicks it up more than a few notches. The E-book maintains the artistic and exciting aura of the original book. It is a must have, especially for laptop toting Black Belts such as myself. There are hundreds and hundreds of reference materials that a literally a click away. As a matter of fact, I leave the E-book open on my laptop all day long for quick reference. A feature of the E-book that I really like is its searching capabilities. Type in your topic of interest, click on the search button, and the E-book returns a summary of your search with a hyperlink to go straight to the topic. Absolutely wonderful! The E-book is great, however, I think the E-book should have come with reproducible templates.
In conclusion, the E-book is unquestionably awesome.
What a resource a book and a 1000 pages of back up material 2003-02-05
The book is an excellent resource. The CD / ebook version that is contained in the back of the book has an almost unlimited range of materials. Everything and every term I could think of was there and immediately displayed. While I have seen e books before, this one was really neat, you can search by index, topic, chapter or term and get definitions, proceedures, applications, examples, case studies or a video. If you want more ask for a power point presentaion and it pops to the screen. The CD also has a search function. The backup material in the e book is over a 1000 items.
Half-There  2002-12-27
The book clearly develop's the Six Sigma implementation method. It will be very useful to me in the future. However, right now, I need a more fundamental introduction to the statistical tools employed in defining a Six Sigma project.
This book tells which tools to use, and when to use them, but it does not explain HOW to use them. Unfortunately, I am in the position of not knowing the HOW. Perhaps I would do better with a course int Statistical Analysis.
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