Editorial Review:
ANSWERS YOU NEED FROM EXPERTS YOU TRUST How many times have you bought the latest and greatest management book and let it collect dust on your shelf? Management fads come and go, but leaders across the globe know that when they need substance, they’ll find it in Successful Manager’s Handbook. Fully updated and revised, this 7th edition continues the PDI tradition of providing smart, practical ideas and suggestions that you can use immediately on the job. Never simplistic, always relevant, Successful Manager’s Handbook is the ideal resource for you, your employees and the people you coach. "A one-stop shop…a wonderful resource for improving performance." — D. Bradford Neary Director, Executive & Leadership Development Medtronic, Inc. "No manager's toolkit should be without it…indispensable." — Greg Schaefer Manager, Curriculum Development Learning & Development Rockwell Collins "Successful Manager's Handbook answers the perennial question, 'Now that I know what my strengths and development needs are, exactly what can I do about it?' This simple, action- and behavior-oriented tool helps everyone prepare specific, meaningful development plans." — Coleman Peterson President & CEO, Hollis Enterprises Retired EVP-People Wal-Mart Stores, Inc. "My team and I count on the processes and suggestions in PDI's Successful Manager's Handbook to help us focus the business and deliver on long-term strategies. The processes and suggestions also challenge me personally to become a more effective leader in our organization." — Andrew F. Nelson Vice President, HP & Executive Director HealthPartners Resource Foundation
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Customer Reviews
Average Customer Rating: 
Great Reference  2008-03-17
There seems to be an entry on just about every facet of management. Every item I have looked up has provided me with several good ideas and things to remember when dealing with that topic. Very comprehensive. I bought it on the recommendation of my manager who is on his third copy of the book.
Excellent Reference Book  2008-03-03
I've found this book as an excellent help. It brings simple ideas to develop yourself but most important provides you a very esy framework to understand Competencies that every manager needs.
successful manager's review  2006-07-15
i gave this book 3 stars because of the size. although, it is very helpful in many ways, i feel that the writers of this book could have condensed a bit more. other than the size i feel some of the page space was wasted on repetition. that is basically it.
Good Reference manual, not textbook 2006-03-27
First of all, as the name indicates, this book is a handbook. Merriam Webster defines a handbook as "a concise reference book; manual"
For a manual, I have to give this book high marks - it covers a whole gamut of topics / competencies - enough to assist those who consciously want to improve their professional and leadership skills. The language is easy to understand. The only prerequisite is to be in a work-place for a few years so as to appreciate each competency.
Pros:
(1) Compendium of competencies. Most likely, nothing has been missed!
(2) A person who is keen on gaining skill in a particular competency such as "Manage Change" or "Establish Trust" can quickly gather insights into what behaviors and skills he/she must practice or develop.
(3) Easy to understand.
Cons:
(1) No pictures or maps or schematics shown.
(2) No case studies or examples presented.
(3) Not concise. For example, there are 28 chapters in the seventh edition (2004). At a high level, one should be able to identify less than ten key competencies, with each having additional sub-topics. For example, it is easier on the reader to have one chapter on "Foster open Communication" with sub sections of "Write effectively", "Listen attentively", "speak with Impact", etc. rather than have a chapter each. A person solely relying on this book will have difficulty summarizing key leadership qualities. (Imagine organizing 28 chapters in the mind!).
(4) Systematic methodology for skill development not presented.
All this makes for dry reading. But then, if you look upon this book as a reference manual and not as a textbook, you might develop some compassion for the authors!
Here is how I used this book:
(1) Start a personal development plan (consult web, books or leader).
(2) Understand the competencies required for your profession.
(3) Self-assess on the competencies, assigning a skill level of "Development," "Working," or "Advanced".
(4) Have a competent leader who knows you (e.g. your manager) assess your skills. Compare notes.
(5) Pick the top 2-3 competencies where improvement is needed.
(6) Refer to those chapters in this book which correspond to these identified competencies.
(7) Summarize these chapters in your own words as you develop insights.
(8) Periodically look up summary and use these techniques during your waking hours - home or work - until they are internalized.
(9) Repeat this exercise once in 2-3 years.
In summary, this book is a good reference manual for improving one's professional skills, but should not be used as a text book.
Outstanding Reference Tool 2006-03-02
Reviewed by William E. Cooper for Reader Views (3/06)
This book is an outstanding reference tool for supervisors, managers, and executives. As a long time manager who dealt with organizational issues, growth, personnel matters, finance, and political influences, and one who teaches undergraduate and graduate school courses in management and leadership, I have experienced most of these issues. The author has done a remarkable job in the detail and accuracy of the work. The work is clear and understandable and organized in such as way as to allow easy access to information. To find such a compendium of information in one book instead of many is an additional benefit. Content is also ratified by the collective skills sets the authors bring.
I highly recommend this book as a desk reference for anyone in a leadership or management role, and highly recommend it for anyone aspiring to the job. The comprehensive nature of the material in the book provides the foundation for new managers. In addition, the reference material leads readers to many other sources, reducing the need for Internet surfing trying to find information, or visiting the local library. As a graduate school faculty member I would also state for the record that this would be a great textbook. The book is written by practitioners who bring a wealth of knowledge and experience to the table. This book is a must read. Well done to all the authors - you have provided a book any manager, supervisor, or teacher should have.
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