Editorial Review:
America’s most sought-after executive coach shows how to climb the last few rungs of the ladder The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They’re intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle -- and as executive coach Marshall Goldsmith shows in this book, subtle nuances make all the difference. These are small "transactional flaws" performed by one person against another (as simple as not saying thank you enough), which lead to negative perceptions that can hold any executive back. Using Goldsmith’s straightforward, jargonfree advice, it’s amazingly easy behavior to change. Executives who hire Goldsmith for one-on-one coaching pay $250,000 for the privilege. With this book, his help is available for 1/10,000th of the price.
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Customer Reviews
Average Customer Rating: 
Razor-sharp stories for growing leaders  2008-11-28
Goldsmith brings us a fabulous leadership text for leaders at any and all phases in their career. From a youngster just out of MBA school, or a seasoned CEO, all people looking to improve will find value.
The highlights:
--People fail to implement change because they are too busy.
Change isn't easy, but it is ever-present in today's society. If you want a 'change' to happen in your personal or professional life, you must make it at the top of your list. Goldsmith soars as he describes the importance of making a commitment to changing a part of your behavior.
--There is a HUGE gulf between understanding and doing.
Leadership isn't just memorized out of a book, or absorbed through a leadership seminar. This book gives concrete examples of how you can build a plan of action for growing as a leader. Gain a thorough understanding of leadership best practices and then you have no excuses -- it is time to ACT.
I can make this promise. This book will shake your cobwebs and get you back on path to being a confident, courageous, and effective leader.
Dan Naden
Naden's Corner
Proven, Practical Solutions to Interpersonal Problems  2008-11-26
What a wonderful book! Marshall Goldsmith's book should be on the "must read" list for anyone who truly wants to improve their relationships. It moves immediately beyond pop psychology and provides simple, doable, clear, and concise instructions on how to change the irritating and destructive habits that cause problems between people. Written for the business executive, Goldsmith's methods work just as well for the little league coach, the small business person, and yes, the husband and wife. This is your opportunity to get the advice for which top CEO's are paying thousands of dollars, and you get it for the price of a book. To top it off, Goldsmith is an immensely readable writer. Don't pass up the opportunity. Oh yeah, once you get the book, put it to use.
This WORKS! 2008-11-16
As an executive coach, I ask clients to identify what of the 20 habits they are guilty of. The book becomes a safe, third-party place to see yourself in the mirror and be aware of how your behavior affects others. Recently a client sent me an email titled "That Darn Marshall". He said it took him 20 minutes to rewrite an email without the words "no", "but", or "however"...but he did it and the response he got back was positive.
I've seen NASA engineers who don't think about giving recognition try the 5 pennies exercise and now they regularly give valid praise and graditude to those around them. People really do want to look good in other's eyes and sometimes a busy successful person forgets that. Marshall's book both identifies areas in which we can strengthen and gives practical & simple tools to apply immediately.
It's a terrific book about how to get better results faster!
Guide to how not to be a Jerk  2008-11-07
A book full of common sense on "How not to be a Jerk". Unfortunately, if you are a jerk, you are probably not going to read the book.
Book Is Incorrectly Named  2008-10-21
Book should be named "Common Errors Even Successful People Make". It was a list of poor behaviors that would get most people fired - quickly. I was disappointed as I expected it to elevate my game. Instead, it listed many poor behaviors that anyone with a sense of self would not engage in.
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