Editorial Review:
Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Top Performer's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:
--Why you must know how to handle conflict
--How to recognize conflict before it happens
--The best ways to deal with difficult people
--How to build strength by overcoming problems
--Secrets to impacting and leading others
--Tools to guide you past conflict
Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
Cached date: AWS Called=true
You may also be interested in these products:
These categories may also be of interest to you:
Customer Reviews
Average Customer Rating: 
too much fluff  2008-01-12
I did not care for this book. I was hoping for substantive concepts based on research and facts. It has too much fluff and ideas that work only when the sun is shining. Survivor Personality has more useful concepts than this book.
Excellent tips for effective conflict resolution  2007-03-28
This book has changed the way I deal with conflict. It has helped me to improve my relationships and management skills by expressing what I want clearly and resolve issues quickly and effectively.
I would suggest this book to you if you feel that others are taking advantage of you being too soft or passive.
Awesome Management Tool  2006-11-03
Everyone, especially those in management, should read this book. We all deal with conflict and learning these few simple "no-brainer" tips will make it less stressful. It's not enough to know what you are talking about...you need to know who you are talking to.
Insightful! 2004-11-22
This is a fine, short guide to managing conflict. Author Tim Ursiny particularly addresses those of you who are "conflict cowards," people who do not like conflict...and who does, outside of a few well-compensated litigaters? Ursiny himself is a confessed hater of conflict. He has hated it ever since he was a child and now, even though he's an executive coach and a fairly beefy guy, he still hates it. He is also a psychologist, and his style and approach have much in common with the work of other pop psychology writers, although this guide is more useful than most. Ursiny keeps the reading light by providing ample anecdotes and he invites readers to participate through several self-examination questionnaires. He provides some clearly written, easily accessible explanations of how conflicts occur and how to manage them. In fact, he defines conflict, its consequences and even its benefits so broadly that almost anyone fits the book's target audience. You got a problem with that? We doesn't and warmly recommend this entertaining, refreshing book, which - we agree - has something for almost everyone who'd rather duck than fight.
Highly Recommend this book! 2004-07-03
This book is phenomenal and the best I have read on the subject. Very few people have the experience Tim does, as both a psychologist and successful businessman, so he has great credibility. His system/process makes dealing with conflict a breeze. And I love his humor. I feel connected with him and trust his advice. I highly recommend this book!Michael Charest
Speaker, Coach
BUSINESS GROWTH SOLUTIONS
and
COACH & GROW R.I.C.H.
(...)
"Grow your business, grow your life!"
(...)
|
|
