Editorial Review:
In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same methods could be put to work as effectively in U.S. plants. Now, in World Class Manufacturing, Schonberger returns to tell the success stories of nearly 100 American corporations -- including Hewlett-Packard, Harley-Davidson, General Motors, Honeywell, and Uniroyal -- that have adopted the famed just-in-time production and "total quality control" strategies. Based on his firsthand experience as a major consultant to American industry, he examines how they did it -- and illustrates how the same concrete, specific steps used by these top companies can be implemented in any factory today. What's more, Schonberger shows that his bold concepts and reforms apply equally to all industries, whether the product is computers, pasta, or trucks, and to all divisions -- from manufacturing and engineering to accounting and marketing. According to Schonberger, world-class manufacturing depends on blended management -- rather than domination by a separate group of managers -- which marshalls resources for continual rapid improvement. To achieve world-class status, companies must change procedures and concepts, which in turn leads to recasting relations among suppliers, purchasers, producers, and customers. Acknowledging the difficulty inherent in such changes, Schonberger stresses that employee involvement and interaction, both on the shop floor and in the decision-making/problem-solving process, is key. Wary of those who view improvement in terms of modernizing equipment, he points out that making maximum use of people and current machinery is a company's first priority; automation, if necessary, should come much later. World Class Manufacturing also includes Schonberger's 17-point action agenda to guide innovators toward manufacturing excellence, from getting to know the customer to cutting the number of suppliers, reducing error in production, and deciding when and how to automate. Indispensable for all manufacturing innovators who aim to keep ahead of the competition, this inspiring, groundbreaking volume does much more than just recommend or theorize about the new manufacturing approach. Plainly, realistically, and logically, it explains how it's done.
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Customer Reviews
Average Customer Rating: 
Highly Recommended! 2001-03-14
Richard J. Schonberger, author of the critically acclaimed book, Japanese Manufacturing Techniques, which revolutionized American manufacturing theory and practices, now examines how world-class manufacturing techniques can be implemented by American corporations. This 1986 classic remains valuable, since manufacturing changes do not happen overnight, and plenty of companies are far from world-class in their approach to efficiency and productivity. Schonberger writes clearly, authoritatively and often amusingly, covering every element of world-class manufacturing in detail. We at getAbstract recommend this book for everyone involved in the manufacturing process, not just mangers and executives, but all employees who seek a context and a future for their work.
If you want to manufacture better-- here you go. 1996-05-20
I must say that I first read this because I had to, but onceI did it (really, now) changed my outlook on production. The author details not only the whys of good manufacturing practice, but also the hows and then goes into many case studies to demonstrate that he's not just blowing smoke from his ivory tower. Even better, the stuff works! One division of my company got hooked on the "World Class" bandwagon before it came into vogue. I went to tour their facility and I swore I had walked into Schonberger's book. Anyway, applied correctly, this book can turn your systems upside down and make you more profitable than you can almost imagine (inventory turns over 100? Believe it!). The best thing is that all this happens by developing employees and truly giving the line responsibility for production to the individual line workers. Tough stuff for most companies to even consider, and perhaps my only criticism of the book is that the author doesn't give an accurate picture of how long a transition from "traditional" management to World Class Mfg can require. Our facility worked for six years to get it right, which is actually very good for this transition (he says allow for a 10 year plan in his 1996 sequel, also excellent). Anyway, I'm putting theory into practice in my own mfg line, and thankfully I have this book to guide me. I'm buying copies for everyone in my production team and we'll "go back to school," so to speak. Wish me luck.
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