Editorial Review:
How to make meetings more enjoyable-and more effective.
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Customer Reviews
Average Customer Rating: 
Facilitation - Working with People 2003-09-26
This group puts together a wonderful message of how to manage group meetings with heart. They give clear examples of activities that can be used to defuse conflict, enhance team effectiveness, and methods to monitor yourself and your team for leaving your baggage behind and achieving group synergy. If yours is a consensus-oriented organization, or you'd like to begin using consensus-based decision making, this is a great book. See also their book specifically for meeting facilitation, "The Art of Facilitation".
A hand book for mastering the dynamics of groups. 2000-04-03
The Zen of Groups is a handbook for effective group participation. It achieves this through distinguishing the elements of group dynamics.The Zen of Groups is written in simple language and makes complex and subtile issues clear and easy to understand. This gives both the beginner and advanced facilitator or group participant alike access to understanding and making a useful difference in the dynamics of any group. The Zen of Groups also has a section of tools and processes which can be applied to assist groups which are stuck or not acheveing their purpose to move forward. I highly recomend this book to anyone wanting to develop a greater understanding of the the dynamics of groups. I use it all the time as a resource in my practice as a professional facilitator.
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