Editorial Review:
Lean production has been proven unbeatable in organizing production operations, yet the majority of attempts to implement lean end in disappointing results. The critical factor so often overlooked is that lean implementation requires day-to-day, hour-by-hour management practices and skills that leaders in conventional batch-and-queue environments are neither familiar nor comfortable with. Creating a Lean Culture helps lean leaders succeed in their personal batch-to-lean transformation. It provides a practical guide to implementing the missing links needed to sustain a lean implementation. Mann provides critical guidance on developing and using the key elements of a lean management system, including: leader standard work, visual controls, daily accountability processes, maintaining a process focus, managing key HR issues, and much more. In addition, a questionnaire is included to help assess current management practices and monitor progress. Highlights: Distinguishes the much-discussed, abstract concept of "lean culture" from the concrete, implementable practices of lean management. Describes and illustrates 4 key principles of lean management: leader standard work; visual controls; daily accountability process, and discipline. Shows how visual controls bring process focus to life, tie in lean's requirement for highly disciplined execution, and make leaders' new jobs far easier to explain, model and evaluate. Moves beyond models and theories of lean management to show how to implement the daily practices that are the key to implementing and sustaining a lean transformation. Lots of case examples, figures and photographs.
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Customer Reviews
Average Customer Rating: 
Right Up There With 'Lean Thinking'  2008-04-21
Just one heck of a resource. The only thing that keeps me from kicking myself for not buying it 10 years ago is that it has only been in print for three years. HIGHLY recommended to those who are responsible for leading an organization through a lean transformation.
The best functional guide to lean 2008-02-13
I searched high and low for a book on Lean manufacturing to better understand its application and function. To many authors go into theory and academic explanations or dialogs of Japanese words. This was what I was looking for! I found this book so valuable that I made it required reading for my entire staff.
We have now started on the lean journey.
Excellent Start for Culture Change 2008-01-14
This book is an excellent start to navigating a lean culture change. David Mann challenges you to change your "management system" in order to change your culture. Once focus is put on the "management system" you can observe, and measure impact which will then translate into cultural shifts. The book is well written and full of concrete examples of actual implementations as well as roadblocks.
Great starting point when creating a lean environment 2007-10-29
If a manufacturing company is looking to create a lean environment, this is a great book to start out with. This covers the main essentials of lean, visual factory, standard work...simple yet powerful. We have seen great improvments in team work & productivity in our product lines. Be patient because changes don't happen overnight.
Great reference on real lean 2007-10-05
This book fills an essential gap between Liker's Toyota Way and the many books on Lean Tools.
We intentionally didn't begin our lean transformation in our large service orgnization until we had this book because we saw the folly in trying to implement a bunch of lean tools without the necessary management system.
We have visited some Tier 1 Toyota suppliers and Kaizen really means continuous improvement not a succession of week-long projects that many big-time consultants and organizations focus on.
This book is our defacto lean transformation handbook and I am glad to see that it has become a standard reference for at least two MBA programs in the area.
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