Editorial Review:
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Customer Reviews
Average Customer Rating: 
Excellent Resource for Quality Managers... 2007-11-09 -Provides great tools and points on how to evaluate and manage quality within any organization.
-Fits in your pocket (Yes. It REALLY does!)
Definitely worth the money!
An Industrial Engineer 2000-04-21 The Memory Jogger is the ideal handbook for improving job-related procedures, systems, quality, and costs on a daily basis. It conveniently presents the tools in two categories: problem identification tools, and problem analysis tools. It also offers a technnique selection guide according to task. Each tools is presented along with three examples: manufacturing, service/administration, and daily-life situations. It is a very, very useful quick reference guide.However, the upgraded version, "The Memory Jogger II", has been available for quite some time now, and would be a wiser choice.
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