Editorial Review:
This updated best-selling, comprehensive resource book provides everything you need to create high performing teams. In addition, book purchasers will be able to download electronic versions of forms and templates found in the book for use within their organization! The third edition provides information on the context teams need to be successful. Organizations using teams to improve efficiency and better serve customers will find information on how to start quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrixes, effort/impact grids, new planning tools, and additional information on effective presentations. The Team Handbook Third Edition contains a brief description of the Six Sigma improvement method DMAIC, and highlights the methods and strategies that are useful in Lean. Also included is a new strategy for using designed experiments to identify and control sources of process variation. The book includes tools and techniques that go beyond the basics such as creativity tools, force-field analysis, and information to help leaders manage project pipelines.
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Customer Reviews
Average Customer Rating: 
Guide for Managed Improvement  2008-05-31
From its first edition the Team Handbook has been an effective useable resource to provide teams with the needed tools and processes so they can improve their workplace at all levels of any organisation. The third edition has a number of improvements on an already excellent resource.
Quality Assurance 2008-04-05
The Team Handbook was an easy read. It was well organized: giving the basics before following in greater detail.
Moderately useful book used in my MBA course!  2007-01-15
Moderately useful book used in my MBA course!
Of Limited Use to Defense Industry 2006-09-11
While this book contains a great deal of useful information on team dynamics and tools, it does not cover the Integrated Process and Product Development (IPPD) framwork which is the basis of co-located Integrated Product Teams (IPTs). Due to this omission, its applicability to the defense industry is very limited.
Dog-earred, highlighted, and still going strong! 2006-08-27
Like all good improvement tools, this guide for teams has evolved over the years. I began with the original, moved to Edition Two and now have Edition Three. Along with THE LEADER'S HANDBOOK, the TEAM HANDBOOK is probably the most useful and used book I own. Whether you are leading a project team, facilitating your own workgroup, or just want to be a better team member yourself, THIS is the tool you need. Every chapter is jammed pack with helpful tips, traps to avoid, notes and templates to help you be successful. Invest in this book, invest in YOURSELF!
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